[WARNING]: Database Version Tag (3.20.02) and File (3.04.10) Mismatch!
Please update your files to the latest revision, This error happens when your database structure is different than the PHP files you are using.


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//=============================== // Kayako LiveResponse // Copyright (c) 2001-2010 // http://www.kayako.com // License: http://www.kayako.com/license.txt //=============================== var sessionid = "4484f2d8218daf39a59291b922646d61"; var country = "United States"; var countrycode = "us"; var hasnotes = "0"; var campaignid = ""; var campaigntitle = ""; var isfirsttime = 1; var timer = 0; var imagefetch = 19; var image1; var updateurl = ""; var screenHeight = window.screen.availHeight; var screenWidth = window.screen.availWidth; var colorDepth = window.screen.colorDepth; var timeNow = new Date(); var referrer = escape(document.referrer); var windows, mac, linux; var ie, op, moz, misc, browsercode, browsername, browserversion, operatingsys; var dom, ienew, ie4, ie5, ie6, moz_rv, moz_rv_sub, ie5mac, ie5xwin, opnu, op4, op5, op6, op7, saf, konq; var appName, appVersion, userAgent; var appname = navigator.appName; var appVersion = navigator.appVersion; var userAgent = navigator.userAgent; var dombrowser = "default"; var isChatRunning = 0; var title = document.title; var proactiveImageUse = new Image(); windows = (appVersion.indexOf('Win') != -1); mac = (appVersion.indexOf('Mac') != -1); linux = (appVersion.indexOf('Linux') != -1); if (!document.layers) { dom = (document.getElementById ) ? document.getElementById : false; } else { dom = false; } var myWidth = 0, myHeight = 0; if( typeof( window.innerWidth ) == 'number' ) { //Non-IE myWidth = window.innerWidth; myHeight = window.innerHeight; } else if( document.documentElement && ( document.documentElement.clientWidth || document.documentElement.clientHeight ) ) { //IE 6+ in 'standards compliant mode' myWidth = document.documentElement.clientWidth; myHeight = document.documentElement.clientHeight; } else if( document.body && ( document.body.clientWidth || document.body.clientHeight ) ) { //IE 4 compatible myWidth = document.body.clientWidth; myHeight = document.body.clientHeight; } winH = myHeight; winW = myWidth; misc=(appVersion.substring(0,1) < 4); op=(userAgent.indexOf('Opera') != -1); moz=(userAgent.indexOf('Gecko') != -1); ie=(document.all && !op); saf=(userAgent.indexOf('Safari') != -1); konq=(userAgent.indexOf('Konqueror') != -1); if (op) { op_pos = userAgent.indexOf('Opera'); opnu = userAgent.substr((op_pos+6),4); op5 = (opnu.substring(0,1) == 5); op6 = (opnu.substring(0,1) == 6); op7 = (opnu.substring(0,1) == 7); } else if (moz){ rv_pos = userAgent.indexOf('rv'); moz_rv = userAgent.substr((rv_pos+3),3); moz_rv_sub = userAgent.substr((rv_pos+7),1); if (moz_rv_sub == ' ' || isNaN(moz_rv_sub)) { moz_rv_sub=''; } moz_rv = moz_rv + moz_rv_sub; } else if (ie){ ie_pos = userAgent.indexOf('MSIE'); ienu = userAgent.substr((ie_pos+5),3); ie4 = (!dom); ie5 = (ienu.substring(0,1) == 5); ie6 = (ienu.substring(0,1) == 6); } if (konq) { browsercode = "KO"; browserversion = appVersion; browsername = "Konqueror"; } else if (saf) { browsercode = "SF"; browserversion = appVersion; browsername = "Safari"; } else if (op) { browsercode = "OP"; if (op5) { browserversion = "5"; } else if (op6) { browserversion = "6"; } else if (op7) { browserversion = "7"; } else { browserversion = appVersion; } browsername = "Opera"; } else if (moz) { browsercode = "MO"; browserversion = appVersion; browsername = "Mozilla"; } else if (ie) { browsercode = "IE"; if (ie4) { browserversion = "4"; } else if (ie5) { browserversion = "5"; } else if (ie6) { browserversion = "6"; } else { browserversion = appVersion; } browsername = "Internet Explorer"; } if (windows) { operatingsys = "Windows"; } else if (linux) { operatingsys = "Linux"; } else if (mac) { operatingsys = "Mac"; } else { operatingsys = "Unkown"; } if (document.getElementById) { dombrowser = "default"; } else if (document.layers) { dombrowser = "NS4"; } else if (document.all) { dombrowser = "IE4"; } function browserObject(objid) { if (dombrowser == "default") { return document.getElementById(objid); } else if (dombrowser == "NS4") { return document.layers[objid]; } else if (dombrowser == "IE4") { return document.all[objid]; } } function doRand() { var num; now=new Date(); num=(now.getSeconds()); num=num+1; return num; } function getCookie(name) { var crumb = document.cookie; var index = crumb.indexOf(name + "="); if (index == -1) return null; index = crumb.indexOf("=", index) + 1; var endstr = crumb.indexOf(";", index); if (endstr == -1) endstr = crumb.length; return unescape(crumb.substring(index, endstr)); } function deleteCookie(name) { var expiry = new Date(); document.cookie = name + "=" + "; expires=Thu, 01-Jan-70 00:00:01 GMT" + "; path=/"; } function elapsedTime() { if (timer < 3600) { timer++; imagefetch++; if (imagefetch > 20) { imagefetch = 0; doStatusLoop(); } setTimeout("elapsedTime();", 1000); } } function doStatusLoop() { date1 = new Date(); updateurl = "http://helpd.ws/h/visitor/index.php?_m=livesupport&_a=updatefootprint&time="+date1.getTime()+"&rand="+doRand()+"&url="+escape(window.location)+"&isfirsttime="+isfirsttime+"&sessionid="+sessionid+"&referrer="+escape(document.referrer)+"&resolution="+screenWidth+"x"+screenHeight+"&colordepth="+escape(colorDepth)+"&platform="+escape(navigator.platform)+"&appversion="+escape(navigator.appVersion)+"&appname="+escape(navigator.appName)+"&browsercode="+escape(browsercode)+"&browserversion="+escape(browserversion)+"&browsername="+escape(browsername)+"&operatingsys="+escape(operatingsys)+"&pagetitle="+escape(title)+"&country="+escape(country)+"&countrycode="+escape(countrycode)+"&hasnotes="+escape(hasnotes)+"&campaignid="+escape(campaignid)+"&campaigntitle="+escape(campaigntitle); // alert(updateurl); proactiveImageUse = new Image(); proactiveImageUse.src = updateurl; // window.location.href = updateurl; proactiveImageUse.onload = imageLoaded; isfirsttime = 0; } function startChat(proactive) { isChatRunning = 1; docWidth = (winW-500)/2; docHeight = (winH-480)/2; chatwindow = window.open("http://helpd.ws/h/visitor/index.php?_m=livesupport&_a=startclientchat&sessionid="+sessionid+"&proactive="+proactive+"&departmentid=0&randno="+doRand()+"&fullname=&email=","customerchat"+doRand(), "toolbar=0,location=0,directories=0,status=1,menubar=0,scrollbars=0,resizable=1,width=500,height=480,left="+docWidth+",top="+docHeight); hideProactiveChatData(); } function imageLoaded() { if (!proactiveImageUse) { return; } proactiveAction = proactiveImageUse.width; if (proactiveAction == 3) { doProactiveForced(); } else if (proactiveAction == 4) { displayProactiveChatData(); } else { } } function writeProactiveRequestData() { docWidth = (winW-450)/2; docHeight = (winH-400)/2; classData = "DISPLAY: none; FLOAT: left; POSITION: absolute; TOP:"+docHeight+"px; LEFT:"+docWidth+"px; WIDTH: 450px; HEIGHT: 400px; Z-INDEX: 500;"; writedata = ""; writedata += "
"; writedata += "


Need Assistance? Click "Chat Now" to chat with a Live Operator.



Chat Now No Thanks!
"; writedata += "
"; document.write(writedata); } function displayProactiveChatData() { writeObj = browserObject("proactivechatdiv"); if (writeObj) { docWidth = (winW-450)/2; docHeight = (winH-400)/2; writeObj.top = docWidth; writeObj.left = docHeight; } switchDisplay("proactivechatdiv"); } function hideProactiveChatData() { hideDisplay("proactivechatdiv"); } function doProactiveForced() { switchDisplay("proactivechatdiv"); startChat("6"); } function doProactiveRequest() { startChat("4"); } function closeProactiveRequest() { rejectProactive = new Image(); date1 = new Date(); rejectProactive.src = "http://helpd.ws/h/visitor/index.php?_m=livesupport&_a=resetproactivestatus&time="+date1.getTime()+"&rand="+doRand()+"&sessionid="+sessionid; hideProactiveChatData(); } function switchDisplay(objid) { result = browserObject(objid); if (!result) { return; } if (result.style.display == "none") { result.style.display = "block"; } else { result.style.display = "none"; } } function hideDisplay(objid) { result = browserObject(objid); if (!result) { return; } result.style.display = "none"; } function resetChatStatus() { isChatRunning = 0; } function runURL(url) { runURLImg = new Image(); date1 = new Date(); runURLImg.src = url; } writeProactiveRequestData(); elapsedTime(); document.write("\"Live");